When you have a big-ticket item (rent) which depends on a renewal process, the key to increasing your occupancy & NOI is understanding the “psychology” of leasing sales. We’ll discuss what makes a prospect tick and how to build a strong personal relationship with prospects and residents. We’ll discuss the power of first impressions and you’ll learn what “defense mechanisms” are all about. We’ll share how asking powerful questions during the relationship building process can help you achieve the lease. This is a great program for new hires as well as a veteran refresher.
Andrew Botieri – Author & Speaker
Andrew Botieri is Founder of Total Peak Performance®, a motivational leasing, retention & leadership training company with over 25+ years of helping the multi-housing industry. His popular TeleSeminar programs offer world-class training without having to leave your office. He is the author of “A Celebration of Life-A Story of Hope, A Miracle & The Power of Attitude”, which recounts his near-death experience and how he used perseverance & a positive attitude to will himself back to health and create a balanced life. Checkout his website at www.andrewbotieri.com