Create Resident Experiences Or You’ll Lose The Battle!

Teleforums are telephone training sessions for your on-site personnel.

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Thursday, April 19th, 2018
11:00 AM - 12:00 PM (MDT)
Teleforums & Webinars You will receive a call-in number and notes page a few days before each session via email.
* Registration open until 4/17/18 at 12:00 AM ()MDT)

Event Details


Total Peak Performance provides you powerful distance training programs focusing on management, leasing and resident retention issues to help you increase your learning curve every month.  Have world-class training without leaving your office. Teleforums are telephone training sessions for your on-site personnel. Presented by industry expert Andrew Botieri of Total Peak Performance. You will receive the call-in phone number and notes pages a few days prior to the class.

April 19th, 2018 – 1:00pm-2:00pm

Create Resident Experiences Or You’ll Lose The Battle!

So do you know why your residents leave?? We do…and the answers will shock you!! We’ll share statistics on why residents leave your community and how in most cases you can avoid the move-outs. We’ll share the art of creating “resident experiences” in your community and how that helps you increase renewals, reduce turnover and turnover expenses. Resident experiences can be created by both the leasing & maintenance teams. We’ll also share great resident retention ideas that work with any size budget. What do you have to you lose, except your residents?                        


 Andrew Botieri – Author & Speaker

 Andrew Botieri is Founder of Total Peak Performance®, a motivational leasing, retention & leadership training company with over 25+ years of helping the multi-housing industry. His popular TeleSeminar programs offer world-class training without having to leave your office. He is the author of “A Celebration of Life-A Story of Hope, A Miracle & The Power of Attitude”, which recounts his near-death experience and how he used perseverance & a positive attitude to will himself back to health and create a balanced life. Checkout his website at


$35 Members

$45 Non-members

TeleSeminars are not included in CORE Education Subscription


For More Information:

Katrina Soto
Katrina Soto
Programs Manager Apartment Association of New Mexico (505)822-1114